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Privacy

Introduction

This Privacy Policy describes how Bitgold.co.in (“us,” “we,” or “our”) collects, uses and shares information about you when you visit interfaces (e.g., websites and mobile applications) owned or controlled by us, including Bitgold.co.in.io (collectively referred to herein as the “Website”). Please read this Privacy Policy carefully to understand how we process your information.

Bitgold.co.in is the data controller of all “Personally Identifiable Information” (i.e. information that can be used to identify you) collected via the Site and of certain Personally Identifiable Information collected from third parties, as set out in this Privacy Policy.

What You Agree by Using Our Site

Some of our Website’s functionality can be used without revealing any Personally Identifiable Information. In order to access certain features on our Website, you may need to submit, or we may collect, Personally Identifiable Information. By submitting any Personally Identifiable Information to us, you consent and agree that we may collect, use and disclose such Personally Identifiable Information in accordance with this Privacy Policy and our Terms of Use, and as permitted or required by law.

If you do not agree with our Privacy Policy and our practices, please do not provide any Personally Identifiable Information.

If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, we may not be able to provide you with the services that can be offered on our Site.

Consent can be withdrawn at any time by contacting us at privacy@bitgold.co.in. Please note that we may also rely on legitimate interests or fulfilment of a contract to continue processing your data.

What Information this Privacy Policy Covers

This Privacy Policy covers information we collect through:

  • Our Website
  • Email, chat, form, and any other electronic communication between you and Bitgold.co.in
  • Interactions with websites, apps, and services that link to this Privacy Policy, including ones that are third-party.

This Privacy Policy does not cover information collected through:

  • Offline channels or any other website that is affiliated with us, but not expressly linked to this Privacy Policy.
  • Any third-party, including advertising services or any other content services that are present or accessible from or on our Website.

What Information We Collect

For all users interacting with our Website, we collect the following information:

  • Information about the device used to interact with our Website (eg. operating system, model, manufacturer).
  • Information about the browser used to interact with our Website.
  • The date and time of the request, the IP address and other software and hardware information

For users logged in into their registered accounts, we collect the following information:

  • E-mail address
  • Last country and IP you accessed the Website from.
  • For each device, the date and time when you have registered on the Website.
  • For each device, the software version and platform used to access the Website.

For non-registered users, or users who are not logged in into their registered account, we do not collect any Personally Identifiable Information.

We collect Personally Identifiable Information that you provide to us when you register for an account, update or change information for your account, complete a survey, sign-up for email updates, send us email messages, and/or participate in other services on our website. We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific services of your choosing, improve and personalize your visit to our Website, and send email messages about website maintenance or updates.

For your convenience we may provide links to sites operated by organizations other than Bitgold.co.in (“Third-Party Sites”) that we believe may be of interest to you. We do not disclose your Personally Identifiable Information to these Third Party Sites without obtaining your consent. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your Personally Identifiable Information.

How We Use the Information

We use information relating to your use of the Website to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behavior of our users, and by measuring demographics and interests regarding specific areas of our Website. We may also use this information to ensure the security of our services and the Website.

We may use your Personally Identifiable Information (i) to process your registration on our Website, (ii) to send you information regarding changes to our terms and policies, (iii) to provide information or content you have requested, (iv) to contact you and send you promotional information regarding our programs, products, features, or services, (v) for internal business purposes such as identification and authentication of our users, (vi) to tailor content, advertisements and offers, (vii) to process your information where we are legally required to do so, (viii) to protect and defend the rights, property, or safety of Bitgold.co.in, the website, our users, customers, or others; and in connection with our Terms of Use and other agreements, (ix) any other purpose which we will disclose at that time.

How We Share the Information

Bitgold.co.in will never share your Personally Identifiable Information provided directly by you or via third-parties to third-parties without your prior consent. However, we may share aggregated statistics about your use of our services as long as such information does not contain Personally Identifiable Information.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request,
  • To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes,
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or the safety of Bitgold.co.in, our customers, or others. We may also exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Bitgold.co.in may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of Bitgold.co.in to which your Personally Identifiable Information relates.

Retention of Personally Identifiable Information

We keep your Personally Identifiable Information for no longer than necessary for the purposes for which the Personally Identifiable Information is processed. The length of time we retain Personally Identifiable Information for depends on the purposes for which we collect and use it and/or as required to comply with applicable laws.

Management of Personally Identifiable Information

You have certain rights in relation to your Personally Identifiable Information. Registered users can review, manage and delete their collected data in the User Settings.

If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via privacy@bitgold.co.in.

International Privacy

Bitgold.co.in is located in the United States and in the European Economic Area (“EEA”). By accessing the Website and providing Personally Identifiable Information, you agree and acknowledge and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories in which Bitgold.co.in servers operate. These jurisdictions may have different privacy laws from your home jurisdiction and provide different levels of protection of personal information.

Data Security

We take precautions to ensure the security of your personal information by using a combination of administrative, technical, personnel and physical measures to safeguard personal data in its possession against loss, theft and unauthorized use, disclosure or modification. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

No Information from Children

We do not knowingly collect or maintain Personally Identifiable Information on our Site from children under 16 years of age, and no part of our Site is directed to children under 16 years of age. By using Bitgold.co.in, you are representing that you are at least 18 years of age, or that you are at least 16 years of age and have your parents’ or guardians’ permission to use our Site. If you have reason to believe that we might store Personally Identifiable Information from or about an underage user, please contact us at privacy@bitgold.co.in.

Changes to our Privacy Policy

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. Please take a look at the Effective date at the top of this page to see when this Privacy Policy was last revised. Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Complaints, Questions, Suggestions

If you have any complaints, suggestions, privacy-related questions, unresolved problems, or queries regarding our processing of Personally Identifiable Information, please contact us at privacy@bitgold.co.in.

Cookie Policy

We use cookies to:
 Understand and save user’s preferences for future visits.
 Keep track of advertisements.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.
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